Privacy Policy & Data Governance

Effective Date: May 2024
Entity: R&B FOODS LTD ("The Company")

This Privacy Policy describes how R&B FOODS LTD, registered at 24 Bicknacre Road, East Hanningfield, Chelmsford, Essex, CM3 8AN, collects, uses, and protects the personal information of our clients and website visitors. We are committed to full compliance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

1. Information We Collect

The Company collects personal data necessary for the provision of food delivery services and corporate catering. This includes:

  • Identity Data: Names, titles, and corporate affiliations.
  • Contact Data: Delivery addresses, billing addresses, email addresses, and telephone numbers.
  • Transaction Data: Details of products and services purchased from us.
  • Technical Data: IP addresses, browser types, and usage patterns on our digital platforms.

2. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual Necessity: To fulfill your orders and deliver our products.
  • Legal Obligation: To comply with UK tax, health and safety, and financial reporting laws.
  • Legitimate Interests: To improve our service offerings and conduct corporate marketing (with the right to opt-out).

3. Data Retention and Security

R&B FOODS LTD implements rigorous technical and organizational measures to safeguard your information. Data is stored on encrypted servers within the United Kingdom. We retain personal information only for as long as is strictly necessary to fulfill the purposes for which it was collected, typically for a period of 7 years to comply with statutory financial auditing requirements.

4. Your Rights Under UK Law

As a data subject, you possess the following rights:

  • Right of Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correction of inaccurate or incomplete data.
  • Right to Erasure: The "Right to be Forgotten" under specific circumstances.
  • Right to Restrict Processing: Suspending the processing of your personal data.
To exercise these rights, please contact our Data Protection Officer at info@midnorthcoast.sbs.

5. Liability and Third-Party Disclosures

R&B FOODS LTD does not sell, rent, or trade your personal data to third parties for marketing purposes. Disclosures are limited to essential service partners (e.g., payment processors and logistical subcontractors) who are contractually bound by the same standards of data protection. The Company accepts no liability for the privacy practices of external websites linked from our platform.